What this policy covers
This privacy policy applies to all personal data we collect when you open an account, make deposits through bKash, Nagad or Rocket, place bets, contact support or browse our lobby. We gather your registration details—mobile number, email, payment wallet ID—to verify your identity and process transactions.
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Session data including IP address, device type and login timestamps help us detect unusual activity and keep your account secure. We log every deposit, withdrawal and bet you place so we can reconcile your wallet balance and handle any disputes. Support inquiries are stored with your
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ticket history so our team can follow up without asking you to repeat information. We share data only when required by applicable law or to complete a payment through your chosen wallet provider. Cookie data helps us remember your login state and preferred language settings across
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visits. We retain transaction records for as long as your account remains active, plus the period required under local financial record-keeping rules. You can request a copy of your data, ask us to correct errors, or close your account and request deletion by contacting our support
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team through the channels below. Access to our platform depends on your local law and eligible regions; we do not operate where online gaming is prohibited.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.